Delivery / Shipping costs
We use Colissimo for all our deliveries.
You have the choice between two methods of delivery:
- Standard Delivery (To your home or worplace)
- Service point delivery (At the Post Office or a service point near you)
Service point delivery might be a delivery of choice if you live in a flat or when you're aware than mailmen have difficulties reaching your mailbox . It's also cheaper in most cases.
Metropolitan FRANCE
Metropolitan FRANCE (Andorre and Monaco included)
Delivery : 48h / D+2 working days
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Service point delivery | Standard Delivery | |
6€ | 6,60€ |
EUROPE
EUROPE - Zone 1 : Germany, Belgium, Luxembourg, Netherlands Delivery : 3 to 5 working days |
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Service point delivery (unavailable in Germany at the moment) | Standard Delivery |
10,20€ | 11,20€ |
EUROPE - Zone 2 : Austria, Spain, Ireland, Italy, Portugal Delivery : 3 to 5 working days |
|
Service point delivery (Spain only) | Standard Delivery |
12,40€ | 13,20€ |
EUROPE - Zone 3 : Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Switzerland Delivery : 3 to 6 working days |
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Service point delivery (unavailable at the moment) | Standard Delivery |
13,45€ | 14,20€ |
EUROPE - Zone 4 : Bulgaria, Croatia, Cyprus, Gibraltar, Greece, Finland, Iceland, Malta, Norway, Romania, Sweden Delivery : 3 to 7 working days |
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Service point delivery (unavailable at the moment) | Standard Delivery |
15,60€ | 16,20€ |
DOM-TOM
DOM-TOM Zone 1 : French Guyana, Martinique, Mayotte, La Réunion and St Pierre et Miquelon. Delivery : 5 to 7 working days |
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Service point delivery | Standard Delivery |
16,60€ | 17,20€ |
DOM-TOM Zone 2 : Wallis and Futuna, New Caledonia and territories, French Polynesia, French arctic, southern and antarctic territories Delivery : 7 to 15 working days |
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Service point delivery | Standard Delivery |
23€ | 25€ |
United-Kingdom
We do not ship to the UK since Brexit. If you live in the UK, you can order at www.forgottentribes.com , based in London, UK.
The shipping is done by Colissimo and the help of their partners throughout Europe. Once an order is dispatched, it will be delivered to your mailbox if you have chosen Standard delivery. If your mailbox is too small, or you're not at home, you will receive instructions by mail or sms, such as another delivery date or options to pick it up.
Colissimo has a carbon neutrol approach to deliveries. To learn more about it, follow this link:
https://www.colissimo.entreprise.laposte.fr/en/environnement
Dispatch :
From Monday to Friday. If you order before 3 PM (UTC+1), your parcel is probably going to be dispatched the same day.
Tracking your parcel :
Follwing the dispatch, you will receive a link to a tracking panel.
Bank Holidays:
New Year's Day, Easter Monday, Labour Day, Victory of 1945, Ascension, Pentecost Monday, National Day, Assumption (15 + 16th August), Toussaint, Article 1918, Christmas